Home Needed Full Evaluation to Determine Best Next Steps

Completion date: March 26, 2018

Location: Eugene, OR

Solutions provided:

This Eugene, OR homeowner was not getting called back by other insulation companies he had left messages for, so he found us online and called. Our owner Josh talked with him and learned the house was recently renovated with a new heating system and windows, but they were still not comfortable in their home. Josh then went to their home to investigate to discover where the issues were.


In crawling in their attic, our owner found some insulation in the attic (see photo). It was not enough to really do much insulating at the existing R-5 level (code is at least at the R-38 level). Josh also found lots of gaps in the attic floor, and this is where air that they were paying to heat or cool was leaking out of the living areas into the attic.

The ductwork was also leaky and not insulated, so this was another point where air they were paying to heat or cool was not making it to their living spaces. The new heating and cooling system was more efficient than their previous system, but it wasn’t able to keep up with all the conditioned air that was leaking out!

This home illustrates well why it is important to have one of our energy consultants come to your home and investigate from the attic to the crawl space to determine what is really going on. Had we been out there before they paid someone else to replace the heating/cooling system and the windows, we would have found all these leaky places and been able to help the homeowner prioritize where to start to get the most benefit from work done.

Our insulation crew removed the old, inefficient insulation and sealed all the air leak points. The ductwork was sealed with closed cell spray foam. They then blew TruSoft™ cellulose insulation into the attic at the R-60 level (higher than code and what we recommend to get the most benefit from it). (see photo)

This client truly appreciated that we were responsive, punctual, and investigated their home to see what needed to be done to make them warmer in the winter and cooler in the summer.

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