Homeowners Rid Dream Home of Mice & Feces Infested Insulation in With Josh Lowes Help

Completion date: December 27, 2016

Location: Lebanon, OR

Solutions provided:

The decision to leave Iowa and buy a house in Oregon was a tough choice for these homeowners because they had to move away from their children and grandchildren. But, they had fallen in love with the beauty of Oregon and bought their dream home, which was surrounded by tall trees on two acres. Upon moving in, one homeowner discovered the house didn’t have air conditioning and this was an important feature in order to keep her comfortable. She called and received bids from three other dealers but chose Josh Lowe’s Dr. Energy Saver because she loved Johnny’s honesty and personality.

Solution

In this case, Curtis was the salesperson and as part of the routine process he performed an energy evaluation on the house and discovered that the attic insulation was littered with dead mice and feces. He took pictures so the homeowners could visualize what was living in their attic. He explained to them how they would want to discard all of the old insulation and replace it with blown-in cellulose, otherwise the air conditioner wouldn’t be as efficient and they could get sick from breathing in the dead rodents.

The homeowners agreed and chose to do all new insulation in the attic and have an air conditioner added to their furnace.

“We couldn’t be happier with Josh Lowe’s Dr. Energy Saver. Johnny and Duke worked until 11:00 pm on a holiday weekend in order to finish up the job. I’d recommend them to anyone. Excellent customer service from the sweet girl who answers the phone to the installation crew I loved working with everyone. I’m sure they liked me, too, because I baked them cookies.”